How to describe customer service on a Resume
When applying for a customer service position, you must be sure to include your expertise and experiences in your resume. A professionally written resume can make significant difference in obtaining the job you’ve been hoping for. In Lismore Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this article, we will provide tips on how to talk about the level of customer service in your resume.
- Utilize action verbs when talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and achieved outcomes.
- Include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service,"" mention that you "managed a team of customer service representatives and handled customer complaints."
- Give metrics: Include pertinent indicators such as satisfaction ratings to show the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Customize your resume: tailor your resume to the specific customer service job you’re applying for. Highlight the experience and skills which are relevant to the position.
- Get professional assistance and proofread your resume You should proofread your resume prior to sending it out to ensure there are no errors. If you need help you can seek help from a professional by contacting Lismore Resume.
With these suggestions by following these guidelines, you can build a customer service resume that effectively highlights your relevant experiences as well as your skills. Keep in mind to modify your resume to fit the job you’re applying to and ensure that you have it proofread before you submit it. Lismore Resume can also assist with the creation of a strong resume that highlights your strengths and experiences.
