How to describe customer service on a resume

Posted by Lismore Resume on 19 Jan 2025

When trying to get a customer service job, it’s important to highlight your relevant experience and skills in your resume. A well-written resume can make the difference in getting the job you’ve always wanted. We at Lismore Resume, we specialize in offering professional resume writing services to help you stand out from the crowd. In this article, we’ll provide tips on how to talk about the customer service aspect of your resume.

  1. Utilize action verbs: When you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service work and have seen results.
  2. Make sure to include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of saying "worked in customer service," use the phrase "managed a team of customers service reps and handled complaints from customers."
  3. Use metrics: Provide relevant indicators such as satisfaction rates to demonstrate the impact of your work. For example, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that are most relevant to the position.
  5. Ask for professional help and proofread Check your resume for errors before making it available to ensure the resume is error-free. If you need assistance take advice from a professional from Lismore Resume.

Following these steps follow these suggestions to create your own customer service resume which effectively showcases your relevant experience and abilities. Make sure to adapt your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Lismore Resume can also assist you in writing a powerful resume that showcases your talents and expertise.

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